Hi, I am Bao Tram
Data Analyst | Business Intelligence Analyst
Passionate about turning complex data into actionable insights that drive better business decisions.
About me
- 1+ year of experience as a Data Analyst in Logistics, Retail Supply Chain, and Financial Services
- Bachelor’s Degree in Data Science (University of Science – VNUHCM), GPA: 8.2
- Proficient in SQL, Excel, Google Sheets, Power BI, and Metabase for data analysis and visualization
- Working knowledge of Python for data cleaning, transformation, and analysis
- Experienced in building ETL/ELT pipelines, automating reporting workflows, statistical analysis, and machine learning
- Intermediate English communication skills
Activities
- VietNam Datathon 2023 – Top 24/160 teams (team sUSessful): Built a product consultation chatbot for Nike & Adidas
- DAZONE 2024 (RCS-FTU) – Top 10/200+ teams (team Modi): Conducted customer segmentation analysis using Python
Experience
My professional journeyBusiness Intelligence Analyst | Mega Market Vietnam
Retail & Wholesale IndustryData Analytics & Dashboarding
+ Built a stock performance monitoring system across 20+ stores tracking inventory levels, aging stock, and turnover, enabling replenishment optimization and reducing inventory inefficiencies.
+ Analyzed high-potential B2B customers based on purchasing behavior, basket size, and profitability to support data-driven commercial strategy.
Data Processing & ETL Engineering
+ Automated data processing workflows using Python & Excel, reducing processing time by 70% (2 hours → 30 minutes)
+ Developed and maintained ETL pipelines (Python → Oracle) to standardize and centralize operational data for reporting and analytics
Cross-functional Collaboration
+ Collaborated with IT, Data Engineering, Supply Chain, and Merchandise teams to build a centralized data mart, translating business requirements into scalable data solutions.
Data Analyst (OPEX) | Ninja Van Vietnam
Logistics & Express DeliveryData Analytics & Performance Monitoring
+ Built and maintained operational KPI dashboards (Google Sheets, Data Studio, Metabase) to monitor delivery performance, keeping failed delivery rate < 5%.
+ Wrote and optimized SQL queries for data extraction, transformation, and validation, ensuring high data accuracy for reporting.
Advanced Analytics & Machine Learning
+ Developed a predictive model (XGBoost, AUC: 0.73, Accuracy: 89%) to forecast call response behavior, increasing response rate from 18% → 24% and reducing operational costs.
Data Engineering & Automation
+ Automated reporting pipelines using Redash & Metabase APIs with Google Apps Script for scheduled data updates and distribution.
+ Built internal datamart for price reconciliation, reducing manual workload and improving data accessibility.
Cross-functional Collaboration
+ Partnered with BI, Operations and Finance to define metrics and deliver actionable insights.
Data Analyst Intern | Movi Vietnam
Company Financial Services+ Received training and conducted research on business operations in Sales, Logistics, and Supply Chain.
+ Built dashboards using Metabase to track Corporate Sales Performance and monthly KPIs.
+ Created Cancellation Rate dashboards using Metabase and MySQL.
+ Cleaned and filtered data, handling mismatches and outliers.
+ Led a team of 3 interns to ensure data quality and project delivery.
+ Developed data dictionaries for Commercial databases.
+ Validated data by cross-checking dashboards with Excel.
Projects
My Data Analytics Work
Campaign Analysis for Superstore
Cleaned and analyzed customer data using Python, applied RFM segmentation (SQL), and built dashboards in Power BI to uncover customer behavior insights.
View Project